Frequently asked questions
Clear answers before the first conversation.
These answers explain Willow’s scope and process. Any recommendation depends on a full assessment.
Do I need to know which type of finance I need?
No. Start with what you want to achieve and the circumstances that make it complicated. We assess your income, assets, ownership, existing borrowing and plans before considering the appropriate product or combination of facilities.
Is Willow only for high-net-worth clients or large loans?
Our focus is the complexity of the situation, rather than wealth or loan size alone. A £500,000 requirement involving overseas income, company profits or unusual ownership may need careful structuring. Whether we can help depends on the circumstances and available lending options.
What types of property finance does Willow arrange?
Residential mortgages, buy-to-let and portfolio lending, bridging, development finance, commercial mortgages, international property finance, private banking, family-office finance, Lombard and securities-backed lending, plus personal and business protection.
Can Willow help when income or ownership is complex?
Yes. Willow works with company directors, business owners, contractors, international clients, trusts, SPVs and family structures. The appropriate route depends on the complete facts and lender criteria.
Do you work with mainstream banks and specialist lenders?
Yes. Willow is independent and assesses mainstream banks, building societies, specialist lenders, challenger banks and private banks where relevant.
Can Willow work with my accountant, solicitor or wealth adviser?
Yes. With your authority, Willow can coordinate the finance workstream with other professional advisers while keeping regulated mortgage advice clearly separated from legal, tax and investment advice.
Is there a fee for the initial conversation and assessment?
No. Speaking with a Willow adviser, assessing your needs and presenting appropriate solutions are free and carry no obligation. We only charge if you decide to proceed, and we explain all costs before you engage us.
What happens after I enquire?
We start with your objective, income, assets, existing borrowing, ownership and timing. We explore the constraints and trade-offs, then explain the options and information needed. If you choose to proceed, Willow manages the financing through to completion.
Is every form of property finance FCA regulated?
No. Some buy-to-let, commercial, bridging and development finance is not regulated by the Financial Conduct Authority. Willow will explain the relevant status for the proposed transaction.